Privacy Policy

Information we collect

When you request a quote, contact us, or book a rental, we may collect:

• Name, phone number, and email address
• Service or delivery address and city
• Event date, duration, expected attendance, and unit count
• Notes you choose to provide (site access, preferences, special requests)
• Basic technical info from your device (IP address, browser, pages visited) for site analytics and security

How we use your information

We use the information you give us to:

• Provide a quote and schedule delivery, servicing, and pickup
• Contact you about your rental, including confirmations and service updates
• Send invoices and process payment
• Improve our website and respond to questions
• Comply with applicable laws (e.g. tax and recordkeeping)

What we do not do

We do not sell, rent, or trade your personal information. We do not share your contact details with marketing lists. We only share information with third parties when strictly necessary to deliver service to you (for example, a septic disposal facility) or when required by law.

Cookies and analytics

Our website uses standard cookies and basic analytics to understand how visitors find and use the site so we can keep improving it. You can disable cookies in your browser settings — the site will still work for getting a quote.

Data retention

We keep customer records (quotes, invoices, service history) for as long as needed to deliver service and meet legal/accounting requirements — typically up to seven years. You can ask us to delete your contact information at any time.

Your rights

You can contact us at any time to:

• Ask what information we have about you
• Correct or update your information
• Ask us to delete your information (subject to legal retention requirements)
• Opt out of any future marketing messages (we send very few)

Contact us

Let's Go Potty Rentals LLC
Northwest Indiana, IN
Phone: 219-333-7048
Email: info@nwipotty.com